Return & Refund Policy

We accept returns within 7 days of receiving your order, only if the product is defective, damaged during delivery, or not as described.

Conditions for Return:

• Product must be unused and in its original packaging.

• Proof of purchase is required.

• Returns are not accepted for products damaged due to misuse, wrong installation, or handling errors.

Refund Terms:

• Refund applies only to the product price.

• Delivery and shipping charges are non-refundable.

• Return shipping cost is paid by the customer unless the issue is from our side.

Return Process:

1. Contact our customer service within 7 days of receiving your order:
   Phone: +97167445665
   Email: info@spectrum.co.ae

2. Provide proof of purchase and product details.

3. Ship the product to our service center (after approval). Return shipping charges are paid by the customer.

4. Once we inspect the product, refund or replacement will be processed.